In which situation must a PLM send a notice of termination to a licensee via certified mail?

The situation where a PLM must send a notice of termination to a licensee via certified mail occurs when the PLM is unable to contact the licensee regarding termination. This requirement is in place to ensure that there is a verifiable and official method of communication when a termination is taking place, especially when direct contact might not be possible. Using certified mail provides proof of sending and receipt, which is crucial in legal and regulatory contexts, ensuring that both parties have a documented record of the termination notice.

While dissatisfaction with a licensee or violations may also lead to termination, those situations often have different procedural requirements or notices. Similarly, failing to meet performance standards typically involves an evaluative process and may not necessitate the same formality in communication as the inability to contact a licensee. Therefore, the requirement for certified mail specifically underscores the need for clear documentation and confirmation of communication in situations where direct dialogue has failed.