A PLM is responsible for the supervision of?

A Personal Lending Manager (PLM) has a crucial role that involves the supervision of both licensed and unlicensed staff within the personal lending and mortgage sectors. This responsibility is significant as it encompasses overseeing the activities of all personnel involved in the lending process, ensuring that they adhere to legal and regulatory standards set forth by governing bodies.

Supervising licensed staff is essential because they hold qualifications to execute specific responsibilities related to lending, such as loan origination and compliance with financial regulations. However, it is equally important to supervise unlicensed staff, who may support these processes but require guidance to ensure that their actions align with the compliance standards of the organization and the industry.

This all-encompassing supervisory role helps maintain the integrity of lending practices, ensuring that both licensed activities are conducted correctly and that unlicensed staff are adequately trained and informed about their responsibilities and the legal implications of their work. Thus, the correct choice reflects the broad scope of a PLM's supervisory duties in fostering a compliant and effective lending environment.